The inception of EaZy-Q® Queue Management Systems was to strike a balance in between the Actual Waiting Time and the Perceived Waiting time, which is often one of the most desirable parameters amongst people waiting in the queue and hopefully a Target amongst most of the Entrepreneurs or Business people who want to come up with an eclectic range of Queue Management Solutions Equipments. At the outset, EaZy-Q® is an Electronic Queue System, which is IP based and because of this nature, the plenary System has proved more and more Scalable and Vehement compared to any other product in the Market.
With a gamut of Token Dispensers, Mobile Applications, Calling Devices, Ticket Dispensers, Token Receipts, Live Dashboard, Multimedia Player and Counter Display, as if the complete Queue Management becomes a more Seamless and Fabricated Labyrinth of proper End to End Communication of each and every customer in the Queue, therefore ensuring an elevated level of Customer Satisfaction. Queue Management Systems in Riyadh, Saudi Arabia at VRS Technologies LLC assures to you a Scalable and Optimized solution with regards to managing the Queues.
Which Devices favor the Queue Management Systems ?
-
1
Token Dispenser
-
Main Display
2 -
3
Mobile App
-
Multimedia Player
4 -
5
Counter Display
-
6
Calling Devices
-
Web Based Analytical & Graphical Reports
7 -
8
Token Receipts
-
Live Dashboard
9
Wide Range of Benefits of the Queue Management System
On a Broader note, the complete Queue Management System consists of Wired and Wireless Technology and the Typical Features and Critical Benefits of the Equipments involved are mentioned below :
- Mix of Unmatched Capability !!
- Intelligent control of Timings
- Proper Load Sharing
- Multi Channel Customer
- Flow control of the Patients
- Digital Signage assists with Video, Picture and Text messages
- Periodic and In House Promotions
- Thirty Party Advertisements could be channelized on the Main Displays
- Customized Token designs with Multi Lingual Text and Graphics Display
- Desktop Token Dispensers, Floor Mount and Wall Mount
- SMS Facility through Regular Reporting, Customer Notification
- Efficacious control on the Log In and Log out of Customers
Virtual Queuing Solution : Hassle Free, though, Real Time
The Corona Pandemic had made the Globe more and more small. In fact, people have been experiencing dire challenges in their routine lives. One of the key challenges which erupted was the Management of Queues. Since Social Distancing has become the Need of the Hour, we have come up with the unique option of taking a token remotely through the Standard Handheld devices.
Unprecedented Benefits of Virtual Queuing System
- No Physical touch with Systems, Buttons or Surfaces on Premises
- Remote/Contactless Token System with QR Code / Barcode Integration
- Check In through Mobile phones
- Token Issuance with Reminders at every Queuing stage
- Reminders and Notifications from WhatsApp/SMS and Mobile App
- Better Customer Flow Management leads to a Hassle Free Experience
- Improvised Business Customer Ratings
- Better Decision Making for the Management
- Convenient extremely for Duty Staff and Customers
- Patched with the Customer Feedback System
- Reduced Waiting time
- Display of Branch Timings and Pre approval requirements
WhatsApp Queuing Solutions
Adding to this, the WhatsApp Queuing Solution has been a recent advent, rather another version of the Virtual Queuing Solution !! Once again, it is a Remote access of the Status of the queue, the Queue Management and the current status of the Token of the customer. There are quiet a good number of advantages of the WhatsApp Queuing Solution at the Forefront!
Advanced Features and Benefits of the WhatsApp Queuing System
- Lessened Customer Wait times
- Premises are less occupied
- Advanced efficiency
- Seamless experience
- Improved Staff Productivity
- Improved Customer Ratings
- Optimized Real time Metrics
- Advanced Status Check Tools
- Contactless Token System
- Direct scanning of QR Code to make Queue Entry
- Communication with Locally running Queue System
- Token Issuance at each Queuing stage
Get A Quote
Give us a call or drop by anytime, we endeavor to answer all enquiries within 24 hours on business days.
Phone: +966-506-911728
Email: sj@vrstech.sa